Sendoso, the corporate gifting platform has had a huge year. It recently announced raising $100M in a Series C funding round, and its customer base has grown to 20,000 businesses. This is no surprise due to the immense success of their platform, which is changing how companies operate.
In this article we will talk about how Sendoso is disrupting the corporate gifting space and how businesses are leveraging its power.
Sendoso nabs $100M as its corporate gifting platform passes 20,000 customers
Sendoso transforms how businesses acquire, send, source and track their outbound materials. Our cloud-based technology platform combines online ordering capabilities with intelligent packages that provide endless experiential marketing possibilities. As a result, we provide a seamless, cost-effective solution for companies of all sizes.
Sendoso’s core product line consists of curate-able items from the world’s largest and most recognizable name brands, with options for customization and personalization that are cost competitive at any level. Our packages also include exclusive products from local sources when you don’t have time to go to the store or hunt down a rare item.
In addition to Sendoso’s items, our customers can source items directly from our warehousing partner, allowing them the freedom to order familiar products they already use in bulk or those one-off orders that can’t be overlooked. No matter how complex your project is or how many options you need to source, Sendoso has you covered with an efficient and reliable service that keeps quality top of mind when picking out unique gifts or supplies.
Funding and customer base
Sendoso is a platform that provides solutions to corporate gifting, direct mail, and digital content marketing needs. Since their launch in 2018, the company has quickly seen success through acquiring over 400 customers and the recent closure of a $46 million Series B funding round. By combining technology with physical experience, Sendoso is starting to revolutionize corporate gifting and branding campaigns.
This Series B funding provides the necessary capital to continue developing innovative solutions for Sendoso’s existing customer base and position them to expand nationally and into international markets. These plans were discussed in an interview with current CEO Bryan Hale on January 24th, 2020. “We are constantly looking for new ways to perfect our products and services” Hale mentioned. “We want to continue offering our customers more diversity when pursuing different actions within their business goals” He added later in the interview before concluding it by citing growth expectations throughout 2020 that he believes will set records within the industry.
The goal at Sendoso seems very clear; continue developing innovative solutions for its partners while constantly supplying its customer base with smart options for their physical experience marketing & corporate gifting needs.
How Sendoso is changing the way businesses operate
Sendoso, the corporate gifting platform, recently announced they have passed 20,000 customers and raised $100M in a Series C funding round. This major milestone clearly shows how Sendoso is quickly revolutionizing how businesses operate in the Gifting Industry.
In this article, we will explore how Sendoso has achieved such tremendous growth, and how it is making it easier for businesses to reach customers with their products and services.
Automated gifting
Sendoso’s automated gifting service is revolutionizing how businesses operate by allowing customers to send physical gifts and incentives without lifting a finger. Gone are the days of manual handwriting, ordering from multiple vendors or visiting store after store searching for the perfect gift. Sendoso makes showing appreciation to customers, prospects, partners and employees easy in just a few clicks.
Sendoso’s automated gifting platform simplifies the process of sending gifts and offers various tools that help customize and personalize each recipient’s experience. It allows gift senders to select from an array of items such as snacks, drinks, stationery, health items and technology products. While choosing these products can be as simple or as involved as one would like, at Sendoso you can use advanced targeting functionality such as dynamic recipient tagging or AI-driven product recommendations for maximum efficiency. Additionally, their customer reach capabilities enable scale personalization options, including 3D printing for unique one-off items or bulk product deliveries. This ensures timely arrivals with automated tracking notifications so you will always know when hand delivered packages have been professionally delivered.
Simply put, Sendoso has made it easy for businesses to show their appreciation through automated gifting with minimal effort thanks to its industry leading technology solutions that are changing how businesses operate remarkably.
Personalized gifting
Sendoso enables businesses do to more than just send generic, one-size-fits-all gifts. Through Sendoso’s personalized gifting option, customers can use the platform to create customized gifts with sizing options and messages specifically tailored to recipients. With Sendoso’s automated style picker, Sendoso customers can easily search and select items in their desired color and size or add custom messaging to the product.
Personalized gifting allows businesses to get creative with the physical item they are sending and how they package it. Whether you’re looking for a more economical option or something that feels like a luxury gem for special VIP clients, the sky is the limit when creating unique packaging experiences with Sendoso. Businesses can choose from various options – from retail packaging to custom box options built from scratch – making every item feel unique and special in its presentation.
Personalizing corporate gifting aims to make sure it feels meaningful and valuable for clients. So whether you’re sending out rewards for loyalty promotions or celebratory gifts for company milestones, rest assured that recipients will receive personal touches throughout the journey that make it special!
Increased ROI
Using Sendoso for marketing and sales initiatives has enabled businesses to increase Return on Investment (ROI). Sendoso offers simple, powerful, comprehensive tools to manage, track, and optimize direct mail campaigns. For example, with its powerful insights dashboard, marketers could track the ROI on each campaign. By understanding which campaigns were most successful in engaging prospects or customers through physical mail sent through Sendoso, marketers can allocate their budgets effectively resulting in increased ROI.
In addition to bringing heightened awareness for a given brand or product through physical mail that uniquely engages customers compared to digital methods, Sendoso’s targeted audience feature allows organizations to identify their ideal prospects where more targeted messaging can be achieved. This enables these organizations to send their messages more efficiently, leading to higher conversion rates.
Organizations have been using Sendoso’s SMS technology as part of integrated demand generation strategies that target specific audiences with effective leads nurturing and follow ups, resulting in higher ROI than traditional digital channels like email and social media ads. Furthermore most organizations are also leveraging Sendoso’s gift commerce suite of products that provide a turnkey solution for them to quickly send branded gifts at scale while easily tracking redemption rates thus helping them understand the impact of these gifts on revenue growth and customer lifetime value.
Benefits of using Sendoso
Sendoso is changing how businesses operate by providing a corporate gifting platform that has now passed 20,000 customers.
With its recent $100M investment, Sendoso provides a comprehensive solution for companies to engage customers, express appreciation for employees, and strengthen relationships with partners.
This section will discuss the benefits of using Sendoso for gifting.
Increased customer engagement
Using Sendoso as your gifting platform can significantly improve customer engagement. Sendoso simplifies creating and sending gifts, while offering a wide selection of products. With Sendoso, customers can send single shipments and schedule ongoing deliveries such as birthday or holidays. In addition, they can customize gifts according to their individual preferences or interests.
Moreover, Sendoso allows companies to create meaningful connections with their customers through personalization options such as customized note cards or branded swag items. These features help foster relationships and encourage customer loyalty by allowing them to feel like they are part of a special journey with the brand.
Moreover, Sendoso enables companies to track the success of their gifting campaigns and measure customer engagement levels based on metrics such as open rate for thank you cards and receipt rate for shipments. Tracking sends will provide insight into which specific segments are engaging and provide greater understanding of what gift choices lead to greater satisfaction from the customer side.
Customizing thoughtful gifts from your brand shows genuine appreciation for your customers that will leave a lasting impression on the recipient and keep them returning in the long run!
Improved customer loyalty
Sendoso allows businesses to send physical items or digital experiences directly to customers. This creates an opportunity for businesses to build unique relationships with their customer base and improve overall customer loyalty. By sending physical materials such as gift baskets, branded merchandise, thank you notes, handwritten cards and more, businesses can create further connections with their clients and make them feel valued. Similarly, digital experiences like e-cards with real-time discounts or online courses can provide deeper engagement beyond just a transaction – an investment in the relationship.
In addition, Sendoso ensures the best possible service by ensuring faster delivery of items and using tracking technology so that companies know exactly when gifts were delivered and whether the customer is satisfied. Furthermore, automated processes automate notifications upon receipt of recipient, streamlining the process even more. Finally, end-to-end analytics allow businesses to track sales results over time and gauge which gifting campaign works best by tracking ROI on sales or retention rates after gifting campaigns have been sent out – giving companies insights into what works best when engaging customers in meaningful ways. This provides organizations the key data they need to make better decisions regarding customer loyalty that translate into increased revenue opportunities ultimately transforming how business operates today.
Streamlined gifting process
Using Sendoso’s streamlined gifting process makes sending physical gifts to customers and employees easier than ever. From creation to delivery, the entire process is handled on the platform with no extra paperwork or hassle.
Start by creating an order in Sendoso or connecting your existing systems using API triggers or our extensive ecosystem of integrations for CRMs, expense systems and eCommerce platforms. Then quickly upload your contacts, approve each item, and begin shipping.
Sendoso’s automated shipping management allows you to track each gift from its creation to its arrival in the hands of its recipient – making it easy to ensure that every step of the gifting journey is taken care of efficiently.
In addition, Sendoso’s compliance feature ensures that all gifts stay within your compliance guidelines with discounts when applicable and tracking features like the ability to exclude a specific city or state from receiving gifts. This helps you maintain corporate gifting policies should they be required for potential clients or business associates in certain geographic areas.
Using Sendoso streamlines gifting processes so businesses can make efficient use of their resources and continue growing – without worrying about any administrative headaches associated with physical sent items that are difficult to track easily after they are sent!
Future of Sendoso
Earlier this year, Sendoso, the corporate gifting platform, announced that it had raised $100 million and passed 20,000 customers in its impressive market expansion. With the significant capital injection and customer growth, Sendoso is now positioned to shape the future of corporate gifting.
Let’s look at what Sendoso has to offer and how it may revolutionize how modern businesses operate.
Expansion into new markets
Sendoso is expanding its software platform to meet new market demands and make it easier for businesses to get goods and services to their customers. Sendoso’s impressive range of features have been used in some of the most demanding markets, such as hospitality and retail, food services, healthcare, tech, education, nonprofits and more.
The expanded platform brings with it the power to deliver virtual goods directly to customer inboxes, enhancing the ability for companies to offer personalization for their customers.
Sendoso has also partnered with major international logistics companies to provide integrated real-time solutions so businesses can track shipments from their desktops or mobile devices. This new service allows businesses to optimize inventory allocation of physical goods more efficiently. Additionally, Sendoso is capitalizing on the growing demand for contactless delivery by enabling shipments without requiring an end signature or exchange of physical items at delivery.
With these new partnerships providing integrations into existing supply chain networks around the globe, Sendoso gives its clients a powerful edge over competitors by allowing them access to a comprehensive array of modern solutions that make all facets of customer engagement and shipment tracking a seamless process.
Improved customer service
As businesses become more globally connected, the need for efficient and timely customer service has never been more important. Sendoso is helping to meet this demand by allowing organizations to send physical gifts and messages of appreciation to their customers, increasing engagement significantly. By leveraging their platform and automated delivery service, businesses can offer a more personalized customer experience.
Through its wide range of easily customizable options for physical gifts and messages of appreciation, Sendoso ensures that customers receive something unique and special from the organization. Companies can choose from hundreds of design templates or customize their own using Sendoso’s easy-to-use drag-and-drop interface. It even offers the opportunity to integrate corporate branding into every message or gift, creating a consistent visual across all customer communications.
To ensure prompt delivery, Sendoso uses some of the most advanced logistics technology today. It works with leading carriers such as FedEx, UPS and USPS which helps it deliver faster while also providing tracking information so companies know exactly where their products are at all times during transit. In addition, when it comes time to pay for shipments, Sendoso offers simple payment plans that enable organizations to easily handle order volumes in bulk.
Thanks to its commitment to improved customer service through its platform and automated delivery system, Sendoso is revolutionizing how businesses engage with their customers today.
Increased funding
Sendoso, a technology solution that makes it easy for companies to recognize and reward their customers and employees, has recently achieved increased funding from venture capital firms. The startup raised $37 million in a Series B funding led by Greenspring Associates. This brings the total amount of money they have raised to more than $57 million.
The round also saw participation from existing investors such as Adobe Ventures, GGV Capital and Next Coast Ventures, and new investors such as Y Combinator and Sapphire Ventures. With its latest investment, Sendoso aims to continue growing its innovative patient recognition platform while developing its digital asset library and expanding into additional markets beyond North America.
The influx of cash will help Sendoso add new features to its platform such as its Partner Connect module that enables users to collect vendor information for repeat purchases or explore new vendors to meet deliverability needs. The platform also offers a variety of integration options including with Salesforce and Marketo. These integrations allow Sendoso users to easily recognize employees or customers in-app via automated notifications or integrated emails using pre-built templates on the platform. Additionally, insights provided by Sendoso helps organizations understand who is opening gifts that were sent so they can target their campaigns appropriately for better ROI.
Sendoso’s new funding will provide them with resources needed to hire more people across engineering, design, marketing and sales so they can expand faster into new markets while continuing their mission of helping companies develop meaningful relationships with their audience through physical expressions like cards and gifts.